Contact Us

This Contact Us page keeps Txfvd customer support details, business identity, and official contact routes in one place.

OUR IDENTITY

Legal Business Name: 340 PHEASANT DRIVE LLC
Store Name: Txfvd
Physical Business Address: 340 Pheasant Dr, Haines City, FL 33844, United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@txfvd.shop
Business Phone Number: +1 (530) 480-4949

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review. For a sports-towel question, identify the SKU and note whether the request concerns size, fiber, weave, edge, pocket, elastic, attachment hardware, delivered condition, care, or a missing component.